Appliance Service and Repair Technician

Concierge Group

Appliance Service and Repair Technician

Job Overview:

The Appliance Service and Repair Technician will diagnose and repair, adjust, and install all types of electric or gas household appliances, such as (but not limited to) refrigerators, washers, dryers, ranges and ovens.

Duties and Responsibilities:

Service and repair domestic electrical or gas appliances.
Talk to customers or refer to work orders to establish the nature of appliance malfunctions and recommend whether appliance repair or replacement is a better choice.
Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed.
Refer to schematic drawings, product manuals, and troubleshooting guides to diagnose and repair problems.
Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.
Set appliance thermostats, and check to ensure that they are functioning properly.
Level washing machines and connect hoses to water pipes, using hand tools.
Record maintenance and repair work performed on appliances.


Valid Georgia Driver’s License with a clean record.
1+ years of proven field service experience.
Familiarity with mobile tools and applications. Ability to operate a computer and use various software programs.
Must have good verbal and written communication skills.
Strong communication skills to confidently explain information and speak with Customers.

Desired Competencies:

Has a “get-the-job-done” mentality.
Attention to detail.
Proven analytical skills. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Be the face of Concierge Group, championing the company as a key player in the local community.


Health, dental, vision insurance.
Life Insurance policy
Company provides vehicles, smartphones, laptops and more.
Industry training directly from manufacturers.
Various incentive plans.


At Concierge Group Services, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Drug-Free Workplace

Concierge Group Services is a Drug-Free Workplace employer. Concierge Group Services may refuse to hire a job applicant who refuses to submit to a drug/alcohol test.